Chooses TÜV Rhineland to carry out audits.
“I am sure many individuals and companies debate hard about whether to get an ISO accreditation or not, especially as it is a relatively expensive exercise. How will it benefit my company? Will it give me an advantage over my competitors? These are just a couple of the myriad questions that will be asked,” mused Mineral Zone’s CEO, Brendan Homann.
“Achieving the ISO 9001 standard is not about establishing a set of procedures that are complicated and difficult to manage. The aim is to provide a workable management system that is suitable for our organisation. With the right support and the knowledge of your employees, you will end up with a system that will improve all areas of your organisation,” continued Homann.
“Implementing an effective and robust ISO 9001 quality management system will help you to focus on the important areas of your business and improve efficiency. The management processes that are established throughout your business will provide a sound foundation, leading to increased productivity and profit. This in turn will improve your customer acquisition and retention,” said Homann.
“It is only once you start implementing the quality management system that you appreciate that it is more than what you realised. The benefits encompass both internal and external dynamisms and this holds sway for any size enterprise,” cogitated Homann.
Some of the main benefits of ISO 9001 certification include better internal management, there is less wastage, an increase in efficiency and productivity, improved customer retention and acquisition, there is consistent outcomes because all aspects of your business are measured and monitored. It is a globally recognised standard and is compatible and sets the bar with other ISO standards,” reflected Homann.
“Additionally, it minimises mistakes, improves reporting and communications, it allows you to manufacture better quality products and service and it sets up a more reliable production scheduling and delivery system. The standards are also maintained by annual assessments.”
“A valid ISO 9001 certificate will be a prerequisite for some of your customers and a ‘nice to have’ for others, when they are considering suppliers. However, it gives your customers and suppliers confidence that you are working to standards and procedures that will provide them with a high standard of service. ISO 9001 accreditation is equally important for us to show our principles that the faith they have given to us in handling their brands and products is done so with excellence and accountability.”
“But it is not just your customers that view the accreditation favorably. In our case most of our suppliers are internationally based and have been accredited. Now they can transact with confidence when supplying us because there is no fear that we will create any reputational damage to their wellbeing.”
“Whether your business is currently transitioning or looking to adopt ISO 9001:2015, the process doesn’t need to be cumbersome. ISO 9001:2015 is not a giant, scary monster. It’s a common-sense approach to running any business. With or without ISO 9001, the requirements outlined in the standard are fundamental to any business. It should not be viewed as a procedure that creates additional work.”
“The quality management system is the aggregate of all the processes, resources, assets, and cultural values that support the goal of customer satisfaction and organisational efficiency.”
“ISO 9001:2015 doesn’t dictate what a business’s objectives should be or how to achieve them. In other words, it doesn’t tell anyone how to run their business. It’s a flexible standard that allows each business to define for itself what its objectives and adherence to the standard ought to be. ISO 9001:2015 defines the guiding principles that can be used to create efficiencies by aligning and streamlining processes throughout the business, in an effort to bring down costs, create new opportunities, meet regulatory requirements, and help businesses expand into new markets in which clients demand ISO 9001 certification.”
“We were awarded our accreditation in November 2019 by TUV Rhineland, after beginning with the implementation in March 2019. From the time that we established the company in 2014 we knew that it was our goal to be awarded ISO 9001 accreditation so our systems and processes within the company were already compatible with the quality management system. Last year it was a matter of going through the formalities,” said Homann proudly.
Other developments at Mineral Zone include new contracts that are currently being signed with international manufacturers, which the company will give details about once completed. However, a big development for Mineral Zone is the construction of the company’s own office and factory warehousing facility in Boksburg, Gauteng.
“We have purchased a greenfield site within the same complex that we are currently in. The erection of the office and factory warehousing facility is already at an advanced stage and we should be able to move in by May 2020.”
“It will include 1 200m² of factory/warehousing space and 300m² of office space. We have also purchased extra land on the same site for us to increase the size of the building when we need to.”
For further details contact Brendan Homann of Mineral Zone on TEL: 010 599 2442 or visit www.mineralzonesa.com